🌍 Compliance Guide

ISPM-15 Compliance:
International Shipping Guide

Essential information about heat-treated pallets and international shipping regulations

⚠️ Critical for Exporters

ISPM-15 compliance is mandatory for all wood packaging materials (including pallets) used in international shipments. Non-compliant shipments may be rejected, destroyed, or result in costly delays and fines.

What is ISPM-15?

ISPM-15 (International Standards for Phytosanitary Measures No. 15) is a global standard established by the International Plant Protection Convention (IPPC) to prevent the international spread of pests and diseases through wood packaging materials.

Key Facts:

  • •First adopted in 2002 and used by many trading countries
  • •Applies to all wood packaging: pallets, crates, dunnage, and spools
  • •Required for exports to most countries worldwide
  • •Wood must be heat-treated or fumigated to kill pests

Treatment Methods

Heat Treatment (HT) - Recommended

Wood is heated to a minimum core temperature of 56°C (132.8°F) for at least 30 consecutive minutes.

Benefits:

  • ✓ Environmentally friendly - no chemicals
  • ✓ Widely accepted globally
  • ✓ No residue or odor
  • ✓ Safe for food products
  • ✓ Most common and cost-effective method

Methyl Bromide Fumigation (MB) - Limited Use

Wood is fumigated with methyl bromide gas to eliminate pests.

Considerations:

  • ⚠️ Being phased out due to environmental concerns
  • ⚠️ Not accepted by all countries
  • ⚠️ Higher cost than heat treatment
  • ⚠️ May leave chemical residue
  • ⚠️ Not suitable for food products

The ISPM-15 Stamp

All compliant wood packaging must bear the official ISPM-15 mark, which includes:

[ IPPC LOGO ]
XX-000
HT

IPPC Logo

Wheat symbol in circle indicates compliance with international standards

Country Code (XX)

Two-letter ISO country code where treatment occurred (e.g., CA for Canada)

Producer Number (000)

Unique identifier assigned to the certified treatment facility

Treatment Code (HT/MB)

HT for Heat Treatment or MB for Methyl Bromide fumigation

⚠️ Warning: The stamp must be clearly visible, legible, and permanent. Stamps that are painted over, damaged, or illegible can result in shipment rejection.

Countries Requiring ISPM-15

ISPM-15 compliance is required for exports to most countries worldwide, including:

🇪🇺 European Union
🇨🇳 China
🇦🇺 Australia
🇯🇵 Japan
🇮🇳 India
🇧🇷 Brazil
🇲🇽 Mexico
🇰🇷 South Korea

Note: Requirements may vary by country. Always verify specific regulations with your freight forwarder or customs broker before shipping.

Exemptions from ISPM-15

The following materials are exempt from ISPM-15 treatment requirements:

  • ✓

    Wood Products Processed Beyond Recognition

    Plywood, particleboard, OSB, hardboard, veneer - no bark present

  • ✓

    Thin Wood (≤6mm thick)

    Very thin wood pieces that pose minimal pest risk

  • ✓

    Plastic, Metal, or Composite Pallets

    Non-wood packaging materials don't harbor wood pests

  • ✓

    Domestic Shipments

    Within Canada/USA (except Hawaii, Alaska requires treatment)

⚠️ Non-Compliance Consequences

🚫

Shipment Rejection

Customs may refuse entry and return shipment to origin at your expense

🔥

Destruction of Goods

Non-compliant wood packaging may be destroyed, including your products

💰

Fines and Penalties

Significant financial penalties from customs authorities

⏱️

Costly Delays

Quarantine holds, inspection fees, storage charges, missed delivery dates

📉

Customer Relationship Damage

Lost trust, cancelled orders, potential loss of international accounts

Compliance Checklist for Exporters

Need ISPM-15 Pallets?

Request ISPM-15 heat-treated pallets and we will pass your request to partner suppliers that can provide them. Check the ISPM-15 stamp on each pallet before export.

Helpful Resources

Guides and insights to help you make informed decisions about your pallet needs

Need a Quote?

Send a quote request and partner suppliers serving your area will follow up. Get personalized recommendations and answers to all your questions.

Clear Grades

Grade A, B and C explained, so you know what condition to ask for.

Learn More →

Delivery Options

Partner suppliers can quote delivery in Richmond and the Vancouver metro area.

Delivery Info →

Volume Pricing

Larger orders often qualify for lower per-pallet pricing from partner suppliers.

Request Pricing →

Partner Suppliers

Your request goes to partner suppliers in our network that serve your area.

Contact Us →

Service Areas

We take requests from across the Lower Mainland. Availability depends on partner suppliers.

★ Primary Service Area

  • ✓ Richmond
  • ✓ Vancouver
  • ✓ Burnaby
  • ✓ Surrey
  • ✓ New Westminster
  • Most requests

★ Extended Coverage

  • ✓ Coquitlam
  • ✓ North Vancouver
  • ✓ West Vancouver
  • ✓ Langley
  • ✓ Delta
  • Delivery quoted by suppliers

★ Regional Service

  • ✓ Abbotsford
  • ✓ Chilliwack
  • ✓ Maple Ridge
  • ✓ White Rock
  • ✓ Squamish
  • Ask about availability

Don't see your area? Send a request anyway and we'll check with partner suppliers.

Contact Us for Details