Terms of Use

Last updated: October 29, 2026

A referral service

Vancouver Pallets Co. is a referral service. The website passes quote requests to independent partner suppliers in our network. Vancouver Pallets Co. does not itself sell, buy, repair, recycle, deliver or pick up pallets.

Quotes and orders

Sending a quote request is free and creates no obligation. Partner suppliers set their own prices, terms, delivery and pickup arrangements, warranties and return policies. Any order you place is an agreement between you and the supplier you choose.

Information on this site

Guides, grade descriptions and other content on this site are general information. Actual products, availability and condition are confirmed by the supplier. Check current regulations, such as export requirements, with the relevant authority or your freight forwarder.

No warranty

The website and its content are provided as is, without any warranty. Vancouver Pallets Co. does not guarantee that a supplier will respond to a request or that any quote, product or service will meet your needs.

Limitation of liability

To the extent permitted by law, Vancouver Pallets Co. is not liable for any loss or damage arising from your use of the website or from products or services provided by partner suppliers.

Privacy

How we handle the details you send is described in our Privacy Policy.

Changes and contact

We may update these terms from time to time; the date at the top shows when they last changed. Questions can be sent through the quote form or to info@vancouver-pallets.com.

Helpful Resources

Guides and insights to help you make informed decisions about your pallet needs

Need a Quote?

Send a quote request and partner suppliers serving your area will follow up. Get personalized recommendations and answers to all your questions.

Clear Grades

Grade A, B and C explained, so you know what condition to ask for.

Learn More →

Delivery Options

Partner suppliers can quote delivery in Richmond and the Vancouver metro area.

Delivery Info →

Volume Pricing

Larger orders often qualify for lower per-pallet pricing from partner suppliers.

Request Pricing →

Partner Suppliers

Your request goes to partner suppliers in our network that serve your area.

Contact Us →

Service Areas

We take requests from across the Lower Mainland. Availability depends on partner suppliers.

★ Primary Service Area

  • ✓ Richmond
  • ✓ Vancouver
  • ✓ Burnaby
  • ✓ Surrey
  • ✓ New Westminster
  • Most requests

★ Extended Coverage

  • ✓ Coquitlam
  • ✓ North Vancouver
  • ✓ West Vancouver
  • ✓ Langley
  • ✓ Delta
  • Delivery quoted by suppliers

★ Regional Service

  • ✓ Abbotsford
  • ✓ Chilliwack
  • ✓ Maple Ridge
  • ✓ White Rock
  • ✓ Squamish
  • Ask about availability

Don't see your area? Send a request anyway and we'll check with partner suppliers.

Contact Us for Details